Frequently Asked Questions

General

Direct Primary Care (DPC)

Osteopathic Manipulative Treatment (OMT)

Breast/Chestfeeding and Lactation Medicine

Do you take insurance?

We do not accept insurance. This allows us to keep our prices affordable and prioritize care of our patients.

We are happy to provide a superbill to submit to insurance as an out of network claim for those not enrolled on Medicare or Medicaid/Badgercare. HSA/FSA accounts can be used for our services.

Please inquire for payment plans or sliding scale options.

What are your COVID policies?

We follow the most up to date CDC guidelines around COVID testing, isolation and exposure. Masks are encouraged but not required. If you have symptoms of an upper respiratory infection / common cold, please proceed with a home or PCR COVID test. If negative, you can come to your appointment with a mask. As always, please inquire with questions. We understand children are frequently sick and want to do our best to provide care while protecting each other and the community.

What is your cancellation policy?

At least 24-hour notification of cancellation is required. Without notification, full fee will be charged for those not enrolled as members of Tallgrass DPC. Exceptions are made in cases of illness and inclement weather. Please call/text/email Dr. Marchant ASAP if illness arises to determine if treatment should continue as planned or with need to reschedule.

Do you offer home visits?

Yes, home visits are available for an additional fee depending on location. Please contact us if you're interested and we can schedule directly. Home visits are included as needed for DPC members.

Do you have to be enrolled as a primary care member to have a visit?

We do see patients for breastfeeding medicine who are not enrolled in our direct primary care practice, but at this time we are not accepting new patients for only osteopathy due to ensuring capacity for our primary care patients.